Help Centre
Talk to a person.
There is no phone tree and no ticket number. WhatsApp is usually answered within ten minutes between seven in the morning and eight at night.
Frequently asked
Most items are between twelve hours and three days from the field. Every product page carries the harvest date and the hour it was cut, dug or landed.
Guides
Delivery and pickup
Zones, fees, timings and collection points.
Track an order
Where your crate is right now.
Subscriptions
Pause, skip, resize or cancel your Pantry box.
Trace a harvest
Enter the code on your crate label.
Loyalty and referrals
Points, tiers and your referral wallet.
Business accounts
Bulk pricing, credit terms and approvals.